Lead Solution Architect - ServiceNow - Business Optimisation Strategy (BOS)

Job description

- Employment Type: Full Time, Fixed Term 18 months. - Remuneration: Total Remuneration Package - Location: Kensington, NSW – Flexible Working Conditions About UNSW: At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. About the Role: The Business Optimisation Strategy (BOS) is a landmark investment to modernise UNSW’s enterprise platforms and transform service delivery across HR, Finance and IT through the implementation of the ServiceNow and Oracle SaaS platforms. By simplifying processes, improving data foundations, and enabling intelligent automation, BOS supports UNSW’s Progress for All strategy — returning valuable time to staff for teaching, research, and student impact. As BOS mobilises, we are seeking an experienced Lead Solution Architect to lead the end-to-end architecture and solution design for a large-scale, AI-enabled ServiceNow implementation. This role will play a pivotal part in shaping the future digital employee experience at UNSW Sydney thr...