Energy Sales Support Admin

Job description

This job description is a summary of essential job functions and requirements necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions and requirements. General Summary: Perform a variety of customer service and sales support functions for a Southern States energy location. This multi-level role ranges from entry-level customer and salessupport to senior-level customer relations, office administration and coordination of high volume or large revenue orders. Essential Job Functions: - Assist management and staff, vendors, suppliers, customers, sales team and other business partners with inquiries regarding daily operations. Provide timely information requiring knowledge of SSC policies, orders, operations and current initiatives. Communicate in a courteous and professional manner. - Answer primary business phone and email account. Provide information regarding order status, product availability, services and current initiatives. - Contact customers via telephone to assist with issues and questions about products and services. - Maintain web pages for location (microsites...