Account Coordinator

Job description

Job DetailsJob Location: Norwood Office - Norwood, MA 02062Position Type: Regular Full TimeEducation Level: High SchoolSalary Range: $19.00 - $23.00 HourlyTravel Percentage: NoneJob Shift: Full TimeJob Category: Administrative/ClericalPOSITION SUMMARY: The Account Coordinator is responsible for providing overall day-to-day client service and support to ensure effective execution of the overall client experience, as well as, project tracking duties, research and handling of account issues, composing client correspondence, creating presentations and assistance in maintaining a great partnership. As a member of the Account Coordination team, collaboration with internal teams is essential by pitching ideas, developing strategies and demonstrating problem-solving skills. ESSENTIAL FUNCTIONS: Provides first level superior phone support to CCS’ client base by initiating and fielding inbound calls in a helpful and intelligent manner in order to maintain company professionalism standards. Attends to the needs of the client by seeking ways to add value to the relationship. Maintains knowledge of and compliance with all FDCPA, FCRA and compliancy regulations. Assists the Operations department...