Zone Manager

Job description

Position Description Summary: Zone Managers are leaders that drive sales, service, and operational excellence in the location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts. POSITION REQUIREMENTS: - Demonstrate selling experience in a fast paced, service oriented retail setting - Demonstrated ability to Greet, Sell and Thank the customer - Put the customer first at all times - Provide memorable, highly personalized customer service through needs analyses and product recommendations. - Offer customers promotional products and services - Be able to resolve customer service issues and escalate as required - Create and maintain good working relationships with fellow associates - Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards - Efficiently and accurately conduct customer transactions on our POS - Efficiently and accurately conduct receiving, cycle counts, product returns and transfer trans...