IT Support Specialist

Job description

ABOUT THE COMPANY: Schibsted & Vend Polska is a joint venture between two leading Nordic entities - a major media house, Schibsted, and a dynamic marketplace leader, Vend. With over 300 software engineers in Kraków and Gdańsk, we provide high-quality technological solutions that support the operations and innovations of both parent companies. ABOUT THE TEAM: The IT & Security unit at SAVP builds, maintains, and supports the core infrastructure and systems that empower our employees to work securely and efficiently. We are a newly formed team focusing on internal capability, smooth IT service delivery, and robust cybersecurity. We work closely together to support daily business operations , with a culture built on ownership, a user-centric mindset, and continuous improvement. ABOUT THE ROLE: In this role, you will take ownership of our internal Service Desk, hardware management, and daily IT operations in the Kraków office. - IT Support & Issue Resolution: Provide L1/L2 technical support, troubleshooting hardware, software, and operating system issues in a mixed Windows and macOS environment. - Access & Identity Management: Manage user accounts, groups, and permissions. You will ass...