Bilingual RV Service Advisor

Job description

Overview The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team. Our Service Advisors are at the forefront of our service department. They’re the problem-solvers, the helping hand and a key player in cultivating relationships with our customers. In this role, you’ll be a trusted source and critical to our future success. Responsibilities: - You will be responsible for providing customers with excellent customer service throughout their entire service experience. - Schedule service appointments with customers in a timely and efficient manner. - Effectively communicate with customers to determine RV repair or maintenance that is required. - Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required. - Assist customers in recommending additional products and services that will enhance the overall use of their RV. - Ability to clearly expl...