Concierge

Job description

A Concierge & Valet Services Associate is a customer service professional who serves as the visible point person for a high-rise residential community. This role combines the traditional responsibilities of a concierge with valet service duties to provide a seamless, upscale experience for residents and guests. The associate is available to always assist, offering personalized support, local area expertise, and hands-on service. Job Duties and Responsibilities: Duties include but are not limited to: - Welcome and Greet: Warmly welcomes residents, guests, and visitors to the facility, ensuring a professional and friendly first impression. Valet Services: - Safely Park and retrieve resident and guest vehicles. - Maintain valet logs and ensure proper handling of keys. - Assist with loading/unloading luggage or packages as needed. Resident Support: - Receive and manage package deliveries at the front desk. - Coordinate dry cleaning pickup/drop-off and other personal errands. - Create reservations for building amenities (e.g., lounge, fitness center, guest suites). Administrative Tasks: - Perform various administrative and managerial tasks in support of the facility’s mission. - Maintai...