Practice Representative-Spclty

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Coordinates check in and complex scheduling for multiple service areas. Job Description: Essential Responsibilities: - Performs check in, registration and verification of demographic and fiscal information according to medical center policies and procedures utilizing hospital computer systems. Confirms prior authorizations, referrals for specialty service and pre-certifications for patient's insurance and managed care plan. Collects required co-payments for multiple practices. Directs patients to service areas. - Coordinates and schedules multiple appointments for follow-up and ancillary services. Maintains current knowledge base of referral and authorization plan rules and process related policies for multiple insurance and managed care payers. Maintains current knowledge base of referral, level of care and number of visits being authorized. - Gathers complete and accurate information from patients/callers...