Cocktail Server Part-Time

Job description

Summary: Responsible for providing beverage service to all casino customers in an efficient, courteous and professional manner displaying a high standard of customer service. Creates a fun filled and welcoming environment with flawless delivery and service excellence. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language. - Proactively greet team members and guests, initiating interaction to provide service. - Always use a positive parting remark to end the conversation Qualifications: - Exhibits proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages. - Adheres to established company and departmental procedures, guidelines and policies at all times, including but not limited to guest service, cash handling, sanitation and organization. - Communicates with and promote positive co-worker and guest interactions, maintain professionalism at all times while working with other team members, departments and guests. - Maintains a clean station at all times and performs ass...