FSO Engineer / Desktop Support Engineer (Band 2)

Job description

Job Description – FSO Engineer / Desktop Support Engineer (Band 2) Position: FSO Engineer / Desktop Support Engineer (Band 2) Location: Tilburg: Start Date: 1 June 2026 Employment Type: Onsite Support Role: Role Overview: We are seeking a dedicated Band 2 FSO Engineer/Desktop Support Engineer for our client site in Tilburg, Netherlands. The ideal candidate must have a minimum of 2 years' onsite desktop support experience and basic networking knowledge. The engineer will provide day-to-day onsite and remote desktop support, troubleshoot hardware/software issues, manage incidents through a ticketing system, and ensure high levels of customer support and operational consistency. Candidates must be able to communicate effectively in both English and Dutch/local language. Key Responsibilities: Provide first and second-line technical support for end users. Troubleshoot and resolve hardware, software, printer, and application issues. Provide onsite and remote desktop support services. Log, track, update, and resolve incidents within the ticketing system. Support Windows operating systems and Microsoft Office applications. Install, configure, upgrade, and troubleshoot desktops, laptops, an...