Front Desk Coordinator - Fort Walton Beach, FL
The Joint Chiropractic · Fort Walton Beach, Florida, US
Front Desk Coordinator – Full Time Location: Fort Walton Beach, FL Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk...
Job description
Front Desk Coordinator – Full Time Location: Fort Walton Beach, FL Position Summary: We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities: - Greet and check in patients, providing a friendly and professional first impression - Manage the flow of patients through the clinic in a timely, organized manner - Present and sell wellness plans and membership packages confidently and accurately - Support the clinic’s sales goals by converting new and returning patients into members - Answer phone calls and assist with appointment scheduling and patient inquiries - Re-engage inactive members and maintain up-to-date patient records using POS software - Assist with clinic marketing efforts and community outreach - Maintain a clean, organized front desk and clinic environment - Collaborate with team members and chiropractors to ensure a positive patient experience...