Hotel Arcade Attendant Part Time $10.00hr Thursday-Sunday

Job description

This position oversees the overall guest service and satisfaction of the department, collaborates directly with supervisor/manager with the daily shift activities of the Arcade. Ensures that they follow all rules and regulations and that all company expectations are met. DEPARTMENT OPERATIONS: Ensure effective and efficient services are delivered to guests. Check all machines and other areas of the arcade for any damage and or issues and ensure that everything is in working order. Ensure that they have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Helps mentor new hires so they may perform their duties per acceptable job standards. Ensures that they act within their areas of responsibility and that fellow coworkers receive fair and fair treatment about their respective terms and conditions of employment. Helps supervisor/manager train new employees on job-specific tasks. Help covers staff in other areas as necessary due to employee shortages. Understand that employees are scheduled to ensure excellent guest services are kept in conjunction with efficiency and business needs. Names ways to increase...