Lobby Ambassador

Job description

W Edinburgh is hiring a Lobby Ambassador to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award, now is the perfect time to join the team and take your career to the next level. ABOUT THE BRAND: Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. ABOUT THE ROLE: Reporting to the Guest Relations Manager, as Lobby Ambassador you will be the first person our guests meet! You will become their “go-to” person, ensuring they have everything they need for a memorable, personalized stay. Joining the team means you will be instrumental to the success of the hotel’s operations and beyond. We are looking for someone who is friendly, loves interacting with people, and is a team-player! As Lobby Ambassador, key aspects of your role will include: - Gre...