Integration Support Engineer

Job description

Company Description Yggdrasil is a provider of superior online gaming solutions for iGaming operators. The business was founded in 2013 and is today one of the industry’s most respected and acclaimed suppliers. In 2019 Yggdrasil introduced the three pioneering value propositions; YG Franchise, YG Masters and YG Game IP, of which the last two is powered by Yggdrasil’s enabling technology solution GATI (Game Adaptation Tool & Interface). Since its inception, Yggdrasil has embarked on a rapid growth trajectory enabled by a strong corporate culture focused on innovation, creativity, quality and technology leadership. Job Description: Join our team as a passionate Integration Support Engineer to support and innovate within our Technology & Development organization! What You'll Do: Provide timely and efficient support for day-to-day inquiries and service requests from our clients Track, monitor, and follow up on reported bugs, glitches, and technical issues to ensure prompt resolution and minimal disruption Continuously improve processes, procedures, and tools used in client support to increase efficiency and customer satisfaction Resolve basic technical tasks and inquiries independently...