Division Manager – Residential Services

Job description

Chimes International | Residential Programs Salary: $70,000 Annually What You’ll Do: 🧩 Program & Operations Management Oversee daily operations across multiple residential homes Conduct regular site visits (scheduled & unannounced) to ensure compliance and quality Monitor documentation, staffing, and service delivery Coordinate admissions, transfers, and ongoing program implementation 🎯 Person-Centered Support Lead and coordinate Individual Plan (IP) development and execution Serve as a primary point of contact for individuals, families, and stakeholders Ensure services align with individual goals and regulatory standards Monitor behavioral and support programs to ensure effectiveness 💼 Leadership & Team Oversight Supervise House Managers and indirectly oversee Direct Support Professionals. Conduct performance evaluations and support staff development Participate in hiring, onboarding, and training of staff Lead staff meetings and ensure strong communication across teams 🛡️ Health, Safety & Compliance Ensure all health, safety, and medication records are accurate and up to date Oversee incident reporting and follow-up in accordance with DDA and agency policies Respond to emergencie...