Engineering Manager, Incidents

Job description

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do: We build the mission-critical engine that powers real-time navigation for global customers like BMW, DoorDash, and Instacart. We process petabytes of geospatial data through a sophisticated blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates - from traffic jams to road closures. The intelligent AI agents we build enhance our core algorithms, ensuring Mapbox maps are as dynamic as the roads themselves and that millions of drivers reach their destinations in the most optimal way possible. Engineers on this team develop and deliver of every stage of the incident lifecycle: Intelligent...