Business Application Consultant (Document Management System)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role: You will act as a trusted consultant providing functional and technical support for a Document Management System (DMS). In this role, you will support business users, analyse incidents and requests, and ensure smooth daily operation of the application. You can expect close cooperation with clients, exposure to enterprise-scale systems, and opportunities to develop your technical and consulting skills in a stable, international environment. We are hiring in Wrocław and Gdańsk! Your tasks: - provide day-to-day application support (DMS platform) in an on-site working model; - analyse and resolve incidents and service requests; - support users by understanding business processes and needs; - work with integrations and external systems via REST APIs; - perform basic data analysi...