Senior Manager, Credit & Collections

Job description

I. Job Summary Provides strategic leadership over teams, policies and procedures for customer credit, collections, revenue protection, delinquency management, and dispute resolution while ensuring regulatory compliance and a customer/finance focus. II. Essential Duties and Responsibilities: - Develops and enforces policies and procedures to be used in investigating, granting, and in collecting accounts receivables - Manages and supervises the team overseeing collection, analysis and consolidation of accounts receivable data and the preparation of scheduled reports. - Develops, manages, maintains, and presents department key performance indicators and business reviews on a monthly, quarterly and year-end basis - Maintains fiduciary ownership and responsibility for credit, collection, bad debt, and account receivable working capital operations - Manages budgets, statements of work, invoices, purchase orders and spend on a monthly, quarterly and annual basis along with planning for the next year - Interacts with internal customers on escalations, month-end activities, and reporting requirements. - Ensures closing, month-end activities, and detailed scheduled reports are timely and acc...