Service Designer

Job description

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together. TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge. Could that be you? Your opportunity: The Service Designer will partner cross functionality to embed customer experience best practice in product and service development, improvement programs, and associated operational processes. The Service Designer is a customer champion and expert in the practical application of a range of methodologies and tools to identify, measure and resolve customer needs and pain points across the end-to-end customer lifecycle. The Service Designer will lead by example and/or coach others in how to facilitate and collate...