Medical Records Retrieval Specialist - Cancer Center

Job description

Medical Records Retrieval Specialist - Cancer Center - ( 26001099 ) Description The Holden Comprehensive Cancer Center at the University of Iowa is seeking a Medical Records Retrieval Specialist that will play a crucial role in helping patients access the care they need. To ensure a patient’s first appointment is appropriately and efficiently so an effective treatment plan can be developed in advance, external records need to be obtained and compiled. Your primary responsibility will be to ensure that all necessary records are received prior to the patient’s first appointment. This will include, but is not limited to, reviewing external referrals, contacting both internal and external providers, and serving as a liaison between the patient and the clinic. The Medical Record Retrieval Specialist anticipates the needs of the patient and serves as a patient advocate. The Referral Specialist uses independent judgement in determining how to assist patient requests. Upholds the department’s best practices, quality, and professionalism standards and policies. Serves as a mentor, coach, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. May complet...