Caesars Rewards Representative

Job description

HOW YOU WILL CREATE THE EXTRAORDINARY: Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program. Issue point vouchers and complimentary items based on customer account information. Acknowledge, greet, and engage customers in a friendly and professional manner. Create and issue Caesars Rewards cards while promoting program benefits and related promotions. Maintain database integrity by following high standards of data entry. Ensure protection of customer rewards, personal information, and credit lines. Promote Caesars properties by interacting with guests in an enthusiastic, helpful, and friendly manner. Meet attendance guidelines and adhere to regulatory, departmental, and company policies. ADDITIONAL REQUIREMENTS: Must be able to move throughout the Casino/Hotel and Caesars Rewards areas for the entire shift. Must be able to stand and walk for long periods. Must remain aware of ongoing changes and enhancements to the Caesars Rewards program. Must be able to respond calmly and professionally in a fast‑paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 p...