Account Owner

Job description

Description The Account Owner is the primary point of contact with the customer and provides customer/technical support, planning and optimization for the account. The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM. Key responsibilities: - Meets with clients in person for negotiating rates and closing deals. - Delivers all sales presentations to key accounts. - Develops and implements strategic sales plans. - Develops new account. - Establishes and coordinates specialized rates (per commodity - if/when mandate has been assigned to him/her) for each office. - Communicates with other offices in regard to specialized rates . - Forecast and track key account metrics. - Report on market activity (weekly). - Benchmarking and intel gathering on customers and competition. - Monitor and manage account’s business volume and revenue metrics within our company CRM system. - Maintain and log sales activities in the CRM system. - Generate periodic customer forecast figures. - Respond to inquiries, by email or phone, from clients/vendors and other ZIM Offices. - Act as a backup to team members. Requirements: - C.E....