Member Services Agent - (6-month fixed-term) Part-Time - US Team

Job description

📍100% Office based (Farnborough), a starting salary of 💰£28,400 (prorated for part-time positions) + Benefits Hello, we’re GoHenry. Our goal is to create generations of independent, confident young adults, armed with money skills that will set them up for life. We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. Kids learn to earn, save, give, and spend responsibly with our prepaid debit card and app – because learning through doing really works (and it’s more fun!). All the while our unique built-in controls give parents total peace of mind. What part will you play?: A vital one! As a Customer Service Representative, you will be our customer's first point of contact, fact-finding to best navigate their query and offer the right resolutions. You will do your utmost to make their contact with us easy and arm our customers with the tools to help themselves and get the best from using GoHenry. You will communicate through multiple contact avenues including phone calls, in-app chat, and email. This is a 6-month fixed-term, part-time role working with a set shift pattern, offering peace of mind that your pattern...