RMA Technician
OpenEye · Washington, District Of Columbia, US
Who We Are: OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, O...
Job description
Who We Are: OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net . JOB SUMMARY: This position is responsible for repairing all OpenEye products and testing all product returns. The RMA technician will report to the RMA Manager. ROLE AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. QUALIFICATIONS: - Communicates with the RMA Manager about what work needs to be done. - Repair, test, and troubles...