Supervisor, Group Sales Support

Job description

Company: CLIC Department: Group Sales Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset. Additional Information: This/these role(s) is/are currently vacant The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities. The Supervisor, Group Sales Support provides leadership and oversight to a regional team of Group Sales Support professionals, with accountability for enhancing the group client experience, supporting sales growth objectives, and ensuring consistent application of best practices. The role is responsible for managing escalated client issues, complex and technical matters, client service and large implementations, and for developing team capability through training, coaching, and continuous...