JobMesh

Director of IT & Enterprise Technology

Discord · San Francisco, California, US

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play vide...

Job description

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord's IT function is at an inflection point. We have a strong support team, and now we need a leader who can build an engineering discipline on top of it. This role reports to the Head of Security & IT and owns the full IT surface: identity and access, endpoint and device trust, SaaS governance, workplace infrastructure, and internal tooling. Your mandate is to transform how IT operates — a fundamental shift from reactive support into a team that writes code, ships automation, and builds the platforms that a top-tier engineering company deserves. This is a building role, not a maintenance role. You'll inherit a functioning support operation and a set of tools that work, but the engineering layer doesn't e...