Patient Service Representative - NH Neurospine - Full Time

Job description

Come work at the best place to give and receive care! ​Job Description: Position Summary Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned. Key Responsibilities: - Greets and registers patients; notifies medical staff of their arrival. - Verifies current address and insurance status. - Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work. - Completes prior authorization of testing according to insurance requirements. - Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts. - Maintains providers schedules, op...