On-site Customer Support

Job description

On-site Customer Support Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for an On-site Customer Support specialist to work closely with account management and cross functional teams within the organisation to help in the provision of on-site services, product distribution, problem solving solutions, technical support, and to maximise business opportunities for both CEC and the end-customer. Responsibilities: - Develop a strong working relationship with on-site customers and provide the highest level of customer service - Delivery of products to various locations around client site - Goods Receiving to include checking, counting, and put-away of stock - Picking and packing customer orders to agreed timeframes and order turnaround times - Management of stock levels around site to ensure required levels are maintained - Stock checks and cycle counting of products in warehouse with pro-active approach to maintaining stock accuracy - Work with a computerised WMS and other systems - Proactive approach to identify both problems and solutions - Suppo...