Regional Operations Manager- IN/OH/PA

Job description

The Regional Operations Manager will be responsible for performing the following duties: - Ensure State/Area Managers are complying with Stake Center expectations - Assist with training company expectations to Management - Assist with training SCL Area Manager Guidelines to Management - Ensure SCL AMG are being followed day to day - Assist with updating prints to Area Managers as needed - Interact daily with Stake Center Corporate Departments as needed - Interact daily with field management of customers - Attend field meetings with locators - Interact daily with any escalation contractor or homeowner issues - Manage daily ticket flow, view late tickets and ensure protocol is followed with Managers - Assist with relocating techs, daily- for ticket completion - Ensure that paint & supplies are ordered and stocked in each area - Report up to the Director any field concerns (ex: late tickets per area) - Ensure management is training locators based on CGA guidelines - Interact with office admin. on daily ticket calls, issues, etc. - Report up to the Director any print discrepancies - Report up to the Director if disciplinary measures need to be taken. - Attend customer field calls month...