Guest Ambassador - Part Time - San Diego Zoo Safari Park
San Diego Zoo Wildlife Alliance · Escondido, California, US
San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari...
Job description
San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions. HOW YOU WILL IMPACT OUR MISSION: The Guest Ambassador is committed to the department's mission and vision of providing the finest customer service to each guest by actively engaging in meaningful guest encounters. The Guest Ambassador performs a variety of duties providing assistance to the organization visitors. This position reports to the Guest Ambassador Lead, Supervisor, or Manager. WHAT YOU WILL DO: - Provides guest service by greeting guests, providing directions/general information, and maintains crowd control as needed. - Checks various forms of admission and applicable identification, utilizes variety of tools to maintain proper attendance counts. - Provides special event support, works with outside vendors and provides transportation utilizing company vehicles. - Responds to guest inquiries, and refers questions/concerns to Guest Services/Duty Manager as appropriate. WHAT WE ARE LOOKING FOR: A team memb...