Quality manager M/F

Job description

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies. Purpose of this role is to develop, establish and perform robust quality processes in Aftermarket Operations in line with the general quality system and certification requirements (ISO 9001). Role Responsibilities: Establish supplier quality and development processes Develop and run a robust process of claims from suppliers Define and implement customer returns process Establish aftermarket quality management system: Role Purpose: Ensure zero defects of parts and compliance with delivery requirements, such as documentation and packing for reduction of damages Attain sufficient rate of sucessful claims from suppliers Reduce customer return processing times: Achieve error free Aftermarket Operations: processes Minimum Requirements: Experience in Quality Management in an industrial environment Strong process design and improvement capabilities Knowledge of claim / reverse logistics processes Fluent in...