BA/TPM Customer Experience

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least April 17, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date. Role Description: GFiber Business Analysts are responsible for documenting and driving the use cases in collaboration with the business teams.. The projects are related to software developed by the systems and tools teams and overseeing the development of home routers for GFiber customers. GFiber systems leverage cloud based deployments environments. The suite of systems and tools...