Casino Senior Catering and Conference Services Manager

Job description

Job Purpose or Objective(s): The Conference Services Manager details and coordinates social and private group events. You will coordinate all corporate meetings, corporate and social events, weddings, group functions and group activities booked through the Sales Department. You will report to the Director of Catering & Conference Services. Primary Tasks: 1. You will oversee the customer experiences from file turnover through the post event phase; ensure seamless turnover from sales to service. Identify operational challenges associated with your group and work with Choctaw staff and customer to solve the challenges or develop alternative solutions. 2. Coordinate with Sales Managers, Meeting Concierge and Banquet Staff to ensure all details of the contract are delivered. 3. You will detail and manage the planning, execution and guidance of assigned events and up-sell group events (with a working knowledge of food and beverage operations and procedures) with the client. 4. Secure catering and conference only events along with the administration and planning of group meetings; Solicit, negotiate and book new and repeat business while maximizing banquet space for catering only events....