Senior Card Operations Associate

Job description

Overview: Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.” Hawaii State Federal Credit Union (HSFCU) is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can thrive both personally and professionally. - Voted Hawaii's Best Places to Work 2024, 2025 (Hawaii Business Magazine) - Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Position Summary: Coordinates and oversees functions assigned to the Card Operations Associates, ensuring accurate completion of card processing and member services functions. Ensures adherence to regulations and established internal security measures. Researches, analyzes, and performs back-office functions to prevent, resolve, and mitigate fraudulent card and ATM activity. Provide...