Service Center Manager
Dayton Freight · East Peoria, Illinois, US
Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an effici...
Job description
Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives. Responsibilities: - Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions - Maintains excellent communication with external and internal customers - Analyzes revenue statistics - Identifies sales opportunities and develops customer solutions - Keeps fully informed of competitor developments - Recruits, qualifies, interviews, hires, trains and develops Service Center personnel - Develops sales/marketing action plans to maximize territory revenue - Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies - Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations - Evaluates all freight claims - Ensures that Service Center premises are protected and maintained - Facilitates informational meetings with Service Center team members - Effectively handles special assignments as directed Qual...