Sales and Customer Service Officer

Job description

Details: A Dymocks' education company, Dymocks Tutoring is looking to be the market leader in tutoring services for Primary and High School students. If you'd like to be involved in a new business committed to great student outcomes get in touch today. About You: This is a sales and customer service role. That means you provide sales support to assist customers in purchasing services from Dymocks Tutoring and then provide post-sales support (aka customer service) to ensure that our valued customers are always delighted with the service they receive. Your duties will include: Prior experience in sales and customer support is essential. - Taking customer sales calls - Taking customer service enquiries including providing support with enrolments and access to online systems - General administration related to sales and customer service - Keeping the hub locations in order to present the brand well to current and prospective customers - Working as part of a team to ensure that the shift, across locations, is effective and completes allocated tasks Criteria include: - Genuine, friendly, vibrant and welcoming personality - A love of sales and meeting customer needs - Excellent time manag...