Wind Field Service Technician Coordinator

Job description

- Coordinate the activities of the Field Service Technicians. Act as the liaison between the Technicians, customers and WindGen Business Unit. Maintain continuous communication with technicians resolve any issues. - Support the global field services team activities coordination. - Plan, direct and manage the scheduling of the Service Technician activities from assignment to assignment. Ensure that jobs are staffed appropriately and that the technicians understand length of assignment and responsibility of the job. Complete and maintain required and accurate documentation and records associated with the performed activities. - Make sure that Technicians have needed tools and supplies to perform jobs. - Coordinate and ensure that the technicians receive the proper training and equipment needed for assignments. Manage inventory of supplies, including handling of tools, equipment and PPE. - Maintain constant communication with customers to ensure that jobs completed by Technicians are done satisfactorily to customers’ needs. Address and resolve any issues or concerns with employees and customer or assist Global Field Service Manager in resolving issues. - Visit technicians to ensure cu...