IT Field Technician

Job description

About COURSER COURSER accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. Field Technician: The Field Technician is responsible for installing, troubleshooting, and repairing equipment or systems at customer locations. This role involves on-site visits to perform diagnostics, maintenance, and upgrades, often requiring technical knowledge and hands-on skills. The ideal candidate will have excellent problem-solving abilities, strong customer service skills, and a solid understanding of the equipment or systems they work with. Key Responsibilities: - Install, configure, and test network and hardware equipment or systems at customer sites according to company guidelines and specifications. - Ensure proper functioning of equipment post-installation and provide initial training to users if necessary. - Coordinate with clients to schedule installation and resolve any access or technical s...