Patient Account Representative - Medicare/Medicaid - Hybrid

Job description

Job Purpose The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them. Knowledge of Medicare/Medicaid experience required. Location: Hybrid - after training / location is Alexandria, VA Hours: 8:00a-4:30p/8:30a-5:00p Duties and Responsibilities: - Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites - Review and updates all patient and financial information accurately as given - Verify that information is accurate as to individual or insurance company responsible for payment of bill - Monitor all billings for accuracy, updating any that contain known errors - Monitor Medicaid/healthy options coupons to assure services are billed within expected timeframes - Bill all hospital services to primary insurer or patient correctly and within expected timeframe - Follow up with insurance companies on all assigned accounts within expected timeframe - Explain hospital regulations with regard to methods for payment of accounts and maintains complete working knowledge of insurance regulations and hospital insurance contracts - Identify and report und...