WFA Employment Coach

Job description

Workforce Australia – Employment Coach Location – Mount Gravatt, QLD: Contract Type: Full-Time Permanent: About the opportunity: As an Employment Coach you will deliver high level customer service through matching customers to the most effective interventions to become job ready and find suitable and sustainable employment. You will work with customers to identify and address employment and non-employment related barriers. You will empower our customers, supporting them into sustainable employment, building their independence and improving their wellbeing. It is an engaging, challenging and rewarding role. Being an Employment Coach involves: - Ensuring that the customer understands the requirements of the program and expectations that they are to be actively engaged in employment or an activity preparing them for employment. - Identifying and coordinating the delivery of assistance for customers that will improve their employment prospects – through building self-esteem, facilitating access to non-vocational and vocational interventions, accessing activities at the site and job matching. - Delivering and facilitating a range of group-based sessions for customers to support in impro...