Customer Experience Manager

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities. Pay Range: $61,000 - 75,000 annually + incentive (up to $7,200 additionally) Job Description: Your Piece of the Puzzle Are you a natural born coach? NFM’s Floor Manager role is all about observing, coaching, and supporting our sales staff. Your main objective will be to ensure adequate staffing and backing the sales staff in proactive problem-solving, while providing constructive feedback for growth. Job Duties: A Day in the Life Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love. Qualifications: Can You Check These Boxes? Benefits: What’s in It for You? - Manage: E...