Claims Consultant - Multiple Opportunities

Job description

Claims Consultant – Travel Insurance 📍 Brisbane Looking to build your career with a global leader and be part of a team shaping the future of claims? At Allianz Partners, we combine human expertise with evolving digital capabilities to deliver smarter, faster, and more customer-centric outcomes. We’re seeking a Claims Consultant who thrives in a dynamic environment and is passionate about delivering fair, accurate, and efficient claims decisions. About the Role: As a Claims Consultant, you’ll assess travel insurance claims end-to-end, ensuring every decision is compliant, consistent, and customer-focused. You’ll contribute to a high-performing team while supporting continuous improvements in how we leverage data, insights, and evolving tools to enhance the claims experience. What You’ll Do: - Assess and manage travel insurance claims across a range of scenarios - Deliver timely, fair, and accurate outcomes aligned to policy and compliance guidelines - Provide clear, empathetic communication to customers throughout the claims journey - Collaborate with internal teams including medical assistance and teleclaims - Support process improvements to enhance efficiency, quality, and custom...