Lead Steward - Full Time (Harrah's Atlantic City)

Job description

Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. $24.00 Per hour Oversees the duties performed by the Stewarding staff in the absence of management. May assist in the daily inspections of all Food & Beverage back of the house areas. Immediately addresses service breakdowns and notifies management of any necessary repairs, or problems. May assist with training of new hires. Maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition. Prepares tableware for washing, i.e., scrapes plates, pre-soaks silver, places all items to be washed in their proper rack. Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, deter...