Senior Technology Support

Job description

Position Summary... What you'll do... The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This role goes beyond traditional support it requires anticipation, discretion, and ownership. The individual will act as a trusted technology advisor to executives, ensuring their technology ecosystem is always optimized, secure, and aligned with business priorities. This position requires onsite presence and participation in a 24/7 executive support pager rotation , ensuring continuous coverage for critical incidents. About Team: Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization. W...