Experience Design, Lead

Job description

Experience Design, Lead The Opportunity: Explores all aspects of a customer's experience, establishing a complete understanding of their needs and preferences through a variety of tools and techniques, including extensive market research, ethnographic research, and usability translating research into actionable user insights for clients, designers, developers, and other stakeholders. Applies leading-edge principles, theories, and concepts. Contributes to the development of new principles and concepts. Works on unusually complex problems and provides highly innovative solutions. Operates with substantial latitude for unreviewed action or decision. Mentors or supervises employees in both company and technical competencies. Join us. The world can't wait. You Have: 10+ years of experience in UX design, product design, service design, or digital strategy Experience leading end-to-end product design from discovery through delivery and designing enterprise tools, dashboards, workflows, or data-heavy applications Experience facilitating stakeholder workshops, alignment sessions, and discovery engagements Experience working in cross-functional teams with product managers, engineers, executi...