Lead Full Stack Engineer, Agentic AI

Job description

The Lead Full Stack Engineer role at Manulife/John Hancock, will focus on Global Retirement Technology, offering the opportunity to sit at the intersection of enterprise engineering and cutting-edge Agentic AI. The position contributes to the company's transformation mission by designing and operationalizing autonomous AI agents that automate complex workflows, enhance developer productivity, and improve customer retirement journeys. The successful candidate will serve as a technical leader and architect — shaping how AI is adopted safely and responsibly across a large financial services organization. They'll gain hands-on experience building real-world AI agent systems at enterprise scale, with exposure to governance, compliance, and cross-divisional strategy. This will be a high-impact opportunity for an engineer to lead meaningful innovation while mentoring teams and influencing platform direction. Position Responsibilities Design and implement autonomous AI agents (planner-executor, RAG-based) to automate internal workflows (code review, incident triage) and customer-facing journeys (plan enrollment, personalized nudges) Architect microservices, event-driven, and serverless clo...