Credit Collection Representative

Job description

Position Summary: Responsible for all aspects of billing, collecting and processing of self pay clinic and/or hospital accounts. Excellence in Practice: Normal working hours: 8am-5pm Starting salary: $18.02 - Review all self pay balances to make sure appropriate payment arrangements are in effect. - Collect delinquent accounts by payment in full or establishing payment arrangements. - Manage all payment contracts for compliance. - Communicate charity care and other assistance to individuals and accommodate the application process including follow up applications upon completion of 6 month period of coverage. - Utilize collection agencies to collect accounts including the verification of all collection balances. - Respond to patient calls and inquiries regarding all billing related questions and concerns. - Identify and make appropriate adjustments for any accounts included in bankruptcy proceedings. - Review accounts and make necessary adjustments to resolve any credit balance transfers, charity care assistance, and patient refunds.