"Fly Away" Field Service Representative

Job description

Job Title: "Fly Away" Field Service Representative Job Category: Engineering and Technical Support Time Type: Full time: Minimum Clearance Required to Start: Employee Type: Regular Percentage of Travel Required: Type of Travel: Job Description: As a local “Fly-Away” Field Service Representative (FSR) you will be responsible for providing technical support for our deployed and local ‘factory’ signal processing systems. You will support tasks in both CONUS and OCONUS locations. This role requires the ability to “fly” on short notice to assist with maintaining any one of our several deployed systems around the globe. Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments. Additional duties include administratively tracking FSR-related tasks in our ticketing system for proper documentation. In this role, you must maintain flexibility in mission expectations and requirements and be able to follow through on various tasks that are required to keep existing and future systems online and functioning properly. - * * Duties and Responsib...