Director – Medical Risk – Remote

Job description

Symetra is seeking an experienced and collaborative Director of Medical Risk to lead our Medical Risk function and help shape the future of Stop Loss underwriting excellence. This role provides strategic and operational leadership to a team of clinical professionals, driving strong business outcomes through disciplined execution, people leadership, and thoughtful use of technology. About the role: In this role, you will lead strategy and execution for a team of Medical Risk Consultants supporting Stop Loss underwriting. This role is accountable for operational excellence, talent development, process optimization, and effective risk management. You will build a high-performing, scalable function that supports enterprise growth while fostering a culture of ownership, accountability, and continuous improvement. What you will do: - Operational Leadership - Oversee daily Medical Risk operations, including underwriting referrals, clinical reviews, and block reviews. - Build and maintain strong quality controls, workflows, and performance standards to ensure accuracy, consistency, and compliance. - Identify trends and opportunities to strengthen risk evaluation processes and improve outco...