Manager, Business Process Improvement & VOS

Job description

POSITION SUMMARY: - The Manager, Business Process Improvement & VOS leads end-to-end ownership of small process improvement projects and contributes significantly to medium-scale initiatives across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region. - The Manager facilitates cross-functional working sessions independently, partners with IT and business leaders, and leverages data tools to support decision-making. RESPONSIBILITIES: Process Breadth: - Orients quickly in unfamiliar processes - Calibrates learning depth to the problem - Knows when to lean on SMEs vs. invest in going deeper - Exposure to 2+ process areas Project Ownership: - End-to-end ownership of small OTC, PTP, NPDI, SIOP or Services projects - Significant contributor on medium projects - Lead value stream and process mapping workshops - Prepare flowcharts and reporting packages - Perform root cause analysis - Identify AI and automation opportunities Stakeholder Management: - Comfortable with sponsored leadership - Can facilitate cross-functional working sessions independently - Pa...